Go beyond one-way blasts. With BRANDBULKSMS.com Two-Way SMS, your customers can reply, respond, and interact — keyword automation, virtual numbers, and unified inbox all in one platform.
Two-Way SMS allows your customers to reply to your messages — and your system to respond back automatically or route replies to your team. It transforms SMS from a broadcast channel into a real-time, interactive communication tool.
Define unlimited keywords and auto-reply templates. When a customer replies "DEALS", "HELP", or "STATUS" — your response fires in under 2 seconds.
Dedicated 10-digit virtual numbers assigned exclusively to your brand. Customers reply to your number and responses are routed only to you.
All customer replies land in one clean dashboard inbox. Sort by sender, keyword, or campaign. A full helpdesk experience over SMS.
| DEALS | → | Send discount code |
| ORDER | → | Fetch status from CRM |
| HELP | → | Connect to Agent |
POST https://your-api.com/webhook
{
"event": "inbound_sms",
"from": "919876543210",
"message": "ORDER STATUS",
"keyword": "ORDER"
}
Join 1 Million+ businesses using BRANDBULKSMS.com Two-Way SMS to turn broadcasts into dialogues